Hi and welcome to colorstory designs! We are Andrea and Amy and we are architects who have found a passion for creating colorful art. Much like each person is one of a kind, our pieces carry their own identity by the nature of our medium- recycled magazines. We always try to create a high quality items that you will love and enjoy. Everything we make is made with lots of thought and love and could be found on the walls of our own homes. We hope you like it to!
New to Etsy? Here is a tutorial to guide you through the checkout process: http://www.etsy.com/help_guide_checkout.php
PAYPAL: We accept PayPal; which includes Visa, Mastercard, Discover, American Express and payments made directly from your bank account.
NON-PAYPAL: If you do not want or do not have a PayPal account, you can still pay through PayPal via credit card or bank account.
If payment is not received in 24 hours, I reserve the right to contact you and cancel the order.
To redeem a Gift Certificate select "Other" as payment option and include your unique Gift Certificate code in the "Message to Seller" field. Any balance due over the value of the Gift Certificate will be invoiced through Paypal.
Custom orders, please allow 2 weeks, at a minimum, before shipping. If you have an important deadline please contact us to ensure delivery in time.
*** Any over-charges more than $2.00 for shipping costs will be refunded after shipping your item.
SHIPMENT DURATION ~ Once an item has shipped, please allow 2-5 business days for the Post Office to deliver it. If you ever have any questions about your order, please contact anytime.
DOMESTIC ORDERS: We ship via USPS First Class and/or USPS Priority Mail depending on your order size and shipping needs. When your order ships we will mark your order "shipped" on etsy. Some of our larger pieces might be shipping via UPS, depending on the size of the item.
INTERNATIONAL ORDERS: We ship via international first class and standard international shipping times apply (these vary greatly depending on your location). Tracking confirmation available upon request with shipping adjustments.
~~ US orders expect 5-7 business days for your item to arrive.
~~ Canadian orders expect 8-10 business days for your item to arrive.
~~ Overseas orders expect 10-12 business days for your item to arrive.
If you would like to receive your package sooner - please convo me so that I can calculate the correct amount for shipping and set up a reserved listing for you.
I only ship to the address provided on Etsy unless indicated otherwise.
Also, we are NOT responsible for any applicable customs, import duties and taxes outside of the USA. Please be aware of this before placing an order!
We do not accept refunds/exchanges at this time. We do not accept responsibility for loss or damaged items in the mail. We also do not accept refunds for custom orders.
ALL SALES ARE FINAL ON SALE MERCHANDISE!
We welcome custom orders for the items listed or for any ideas that you may have that we don't currently have in our shop. The colorful backgrounds in large and small shadowboxes can be customized to your specific color needs. Please feel free to convo us about the possibilities- but please note that some custom orders will require an additional fee (depending on the size of the piece). All products are created in a smoke free environment. If you have any questions regarding store policies, please contact us. Most of all, we hope you enjoy!
WHOLESALE POSSIBILITIES: We are open to doing wholesale orders! Just send us an email to firstname.lastname@example.org or an Etsy Conversation regarding your wholesale request and we'll send you more info.